We originally purchased a Bullfrog spa from the dealer down the road. Had so many issues with it that the store took back the spa. We then decided to buy a Hot Springs spa from the store in Dayton. We could not be happier. The difference in the cleanliness, upkeep, and overall experience does not compare. Before we had this Hot Spring spa, my husband would be cleaning the Bullfrog every weekend and dumping chemicals in all the time. We opted for the salt system in the Hot Spring spa and my husband now only relaxes in our spa instead of constantly having to clean and maintain. I wish we would have gone with Hot Spring first. Oh, and did I mention the service you get from Hot Springs? It is like you are walking in to your family’s home that hasn’t seen you in years - very warm and welcoming environment. My sales person was Becky and she made me believe in good sales and service again. Their crew also set up the spa and Becky gave me her personal cell to text or call anytime. I hope you read this and do your research before purchasing…you will not find a better quality product or a more friendly store in all of Ohio!